Terms and Conditions
These terms explain how orders are submitted, reviewed, paid, prepared, and fulfilled through this website. Placing an order sends a request to the store; it does not guarantee acceptance until authorized staff confirms it.
Order confirmation
Food preparation begins only after authorized staff accepts the order and, for GCash orders, confirms the payment. The store may contact you when an item, schedule, address, or payment detail needs clarification.
Products, pricing, and customization
Review your pack size, flavors, toppings, quantity, notes, fulfillment method, fees, and total before placing the order. Availability, prices, preparation estimates, and delivery fees shown at checkout may be updated by the store before an order is confirmed.
Payment
Use only the payment options currently displayed at checkout. A submitted GCash reference is subject to manual staff verification and is not automatic proof of payment. Never send a password, PIN, or one-time code through this website.
Delivery and pickup
Customers are responsible for accurate contact and fulfillment details. Delivery estimates can change because of order volume, weather, traffic, rider availability, or an incorrect pin. Pickup orders must be collected from the store location shown at checkout during the confirmed time.
Changes, cancellation, and support
Contact the store as soon as possible to request a change or cancellation. Once preparation has started, customized or perishable items may no longer be changeable or refundable. Any approved refund, replacement, or adjustment is handled by the store based on the order’s circumstances and applicable consumer law.